Terms & Conditions

For the advantage for both parties and to avoid misunderstandings we have set up clear Terms & Conditions.
Please read carefully through them and feel free to ask us if you have any question.

 

1. In the event of a reservation, a rental contract is concluded between tour-Europe.de and the leaser(s) that is exclusively subject to German law and German jurisdiction, i.e. primarily to the provision of this contract and secondarily to the legal regulations regarding rental agreements. If there is more than one renter, they are jointly and severally liable.

2. Services included in the overall price are:

• unlimited free mileage;
• third party liability insurance
• fully comprehensive insurance with a retension of 1000 €
• vehicle tax;
• roadside repair / breakdown coverage;
• camping equipment, warning triangle, warning vest, first aid kit

Fuel and operating costs are to be borne by the leaser.

3. On the expiration date of the contract the camper has to be returned by the leaser to the domicile of the lessor unless otherwise agreed.

4. If the leaser fails to return the camper in time, a charge of 100 € / day is imposed on him.

5. In case of damage or accident or theft the deposit will be kept by the lessor as compensation. The leaser will be liable max. to the amount of the deposit for the camper if he has caused the accident. The third party insurance will cover the other damages (involved cars, environment, road).

6. The deposit will be given back in full to the leaser if the van is returned in good and cleaned condition. Failing this, the lessor has the right to subtract the costs of repair from the deposit. If the vehicle is returned in uncleaned condition, a minimum fee of 100 € will be charged.

7. The lessor has reserved the right to rent out a similar or better vehicle to the leaser to the same conditions in case of unavailability of the original camper due to accident, theft or mechanical problem. If this is not possible the lessor has to reimburse the leaser the payment in advance, but no other costs (e.g. transport, hotel).

8. If the leaser withdraws from the contract prior to the agreed start of the rental period, he will have to pay the following cancellation fees: the pre-payment of 400 €. 
If the vehicle is not picked up in time, this is considered as a withdrawal from the contract with the same consequence as stated above.

9. The leaser is responsible that only the drivers indicated in the rental contract are driving and that every driver possesses a valid driver's licence. Every driver has to be at least 23 years old.

10. The leaser agrees to the strict NO pets, NO smoking and NO candles policy. Evidence of smoking, candles or pets in the vehicle is subject to a minimum 200 € cleaning fee.

11. At every gas station stop the leaser will check tire pressure, oil and water levels.

12. The leaser is not allowed to use the vehicle under the influence of alcohol, drugs or medicine.

13. Trips to Africa, any war and unstable zones (e.g. Kosovo) are forbidden. Trips to the whole geographical Europe are allowed.

14. The leaser is alone responsible for any offence or punishable act including speed tickets and parking tickets. The fee will be subtracted from the deposit. At drop-off, 200 € of the deposit will be kept for potential speed / parking tickets and in case of non-event paid back 5 weeks later.

15. In any accident the leaser must call us and the insurance company. If persons were injured and / or estimated damage exceeds 500 €, the leaser also must call police to have them establish the fault of the driver and/or other parties involved.

16. Any excess liability on the part of the lessor is excluded, especially compensation for lost vacation time, other immaterial damage and consequential damages resulting from deficiencies. The owner´s liability is limited to premeditation. Damages which the renter incurs through negligence or inappropriate operation are excluded from any liability.

17. Amendments and supplements to this contract must be made in writing and this also applies to a change to the written form requirement. Should some of the provisions of this contract not be entirely valid, the validity of the remaining provisions will not be affected. Any invalid provision is to be negotiated between the contracting parties so as to make sense.

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Breakdown Coverage

Policy Territory: Geographical Europe

1. Roadway Repair Service
At breakdown or accident costs up to EUR 150 are borne

2. Towing
At breakdown or accident costs up to EUR 200 are borne

3. Recovery
At breakdown or accident the costs are borne

4. Rental Car
At breakdown, accident or theft: rental costs up to EUR 70/day, max. 7 days are borne

5. Return Journey
At breakdown, accident or theft train tickets 2nd class or from 1200 km 1st class in a sleeper cabin. Taxi costs up to EUR 50 are borne

6. Overnight Stay
At breakdown, accident or theft costs for max 3 nights (up to EUR 100/person/night) are borne

7. Spare Parts Shipping
In order to restore the vehicle readiness in a foreign country the expenses of shipping of spare parts are borne

8. Vehicle Transport
At breakdown or accident in a foreign country: we bear the expenses of transport to a suitable garage are borne

9. Vehicle Pickup
At driving disability of the driver the expenses for an alternative driver or pickup of the vehicle

10. Replacement of Vehicle Documents
At loss of an important document in a foreign country the expenses of official fees to get replacement are borne

The above paragraphs are only an excerpt of the "TERMS" of our breakdown coverage.